
Image courtesy of Wastequip
Wastequip, a Charlotte, North Carolina-based waste and recycling-related equipment producer, has released the newest version of its wasteware (Wastequip chooses not to capitalize the service) cloud-based software for the industry.
The release includes what Wastequip calls expanded functionality for the management of waste services and related assets, along with an integrated customer relationship management (CRM) tool.
Management features in the new version allow haulers and municipalities to set up and maintain zones for scheduling trash service days, enable GPS tracking and service verification, and provide the ability to manage cart deliveries and pickups, Wastequip says.
Also new for wasteware is a two-way communication feature Wastequip says allows the hauler or municipality, as well as end customers, to set up waste services, schedule maintenance tasks and view service verification.
“This information not only allows haulers and municipalities to run their business more efficiently but also allows end customers self-service access to account-related information,” Wastequip states.
“We continue to expand wasteware’s offering to provide key features and functionality that help customers manage their daily business and maintain communication with their end users to provide outstanding service,” says Mike Marchetti, chief technology officer at Wastequip. “We look forward to introducing additional features, data visibility and reporting in 2024 to help our customers streamline their operations."
Wastequip describes wasteware as a “vendor-agnostic cloud technology solutions suite designed for the waste and recycling industry [that] provides solutions for project, asset and inventory management, maintenance, service verification and customer service.”
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