Liebherr opens Missouri facility

Liebherr USA Co., a Newport News, Virginia-based manufacturer of earthmoving equipment, has invested in a new Kansas City, Missouri, location to serve as a mobile crawler spare parts warehouse to more efficiently distribute parts throughout the region.

The 12,000-square-foot warehouse holds about 2,300 stocked spare part line items, with more than 5,000 line items expected to be stocked once the facility is fully converted.

The project started in early 2024 with the installation of racking within the warehouse, and the warehouse began receiving and shipping out orders a month later. Kansas City will serve as one of four locations parts are distributed to once they arrive at the main warehouse in Newport News.

“This significant investment in the expansion of the spare parts distribution network shows Liebherr’s further commitment to providing the best service to our customers in the Midwest,” says Arnold Burger, general manager of customer service for Liebherr’s Mobile and Crawler Cranes division.

With many Liebherr machines being used to construct wind turbines for the prevalent wind industry in the Midwest, the company identified the benefit of having a warehouse located closer to the region. Having parts more readily available will help reduce downtime and better service machines and customers in the area, Liebherr says.

“When people choose to expand their fleet with Liebherr, they deserve a strong partner that can provide them with reliable and efficient service when they’re in need,” says Anthony South, spare parts business manager for the Mobile and Crawler Cranes division.

Customers can see the price and availability of parts in their area through an online portal, MyLiebherr, allowing access to local service contacts, machine manuals, ordering and status of spare parts.