ERI launches Optech Capture system

Fresno, California-based ERI, an integrated information technology and electronics asset disposition (ITAD) provider and cybersecurity-focused hardware destruction company, has launched its internal proprietary Optech Capture system. The company says it is designed to comprehensively manage and track the asset chain of custody throughout the entire ITAD process.  

“In the ITAD industry, a complete and detailed chain of custody is critical for proper data security and tracking,” says John Shegerian, chairman and CEO of ERI. “We are taking our Optech platform that was already best-in-class and adding a new tool that takes it to a whole new level of excellence. Optech Capture ensures that the chain of custody starts and ends with ERI when it comes to protecting customer data.”   

ERI says Optech Capture establishes a fully transparent, complete chain of custody tracking, starting from when the assets are scanned at the site of origin and throughout the entire process. The technology is accessible via mobile devices and used by ERI’s field technicians and freight carriers from the on-site customer location.

With ERI’s built-in security orchestration, automation and response functionality, Optech Capture enables ERI’s technicians to create a detailed list of products, complete with pictures of what is being picked up and packaged at the customer site. The system then provides a receipt, including a signature at the time of collection, the company says.  

Optech is ERI's online ITAD portal. The company says it provides real-time transparency into a client's account activity, sharing asset details from receipt through final disposition. The platform is an extensible and configurable solution to meet the tracking needs for data and non-data-bearing assets of any organization, regardless of size or industry. ERI says its clients can securely access the portal at any time and can export data on demand, run asset reports or order services.  

ERI says it is 100 percent carbon neutral for all of its operational emissions nationwide. It also received an overall “A” rating from the Ellen MacArthur Foundation’s Circulytics tool, which measures progress toward a circular economy.