Connect Work Tools names new service manager

Superior, Wisconsin-based Connect Work Tools, an Exodus Global company, has promoted Derek Young to service manager. In this role, he will coordinate field service installations, service training, rebuilds and troubleshooting to ensure that Connect Work Tools supports its customers nationwide.

Young brings a wealth of experience and a proven track record of excellence in the field service industry, according to his employer. His expertise and leadership will be instrumental in enhancing the capabilities of Connect Work Tools' service team. With field service technicians strategically placed throughout the U.S., the company says it is poised to provide robust and timely services to its customers.

Connect Work Tools is expanding its service reach and capabilities to ensure optimal performance and longevity of its attachments, which include breakers, pulverizers, grapples, magnets and compactors.

"With Derek at the helm of our service team, we are confident in our ability to provide superior service support to our customers," says Brian Hawn, vice president of service at Exodus Global. "Derek's coordination of field service installations, training and troubleshooting will significantly enhance our service offerings, ensuring that our customers receive the best possible support."

Connect Work Tools' commitment to service is further strengthened by the full support of the Exodus service team, the company says. This collaboration ensures that customers benefit from the combined expertise and resources of Connect Work Tools and Exodus Global.

“I am thrilled to take on the role of Connect Work Tools service manager,” Young says. “Together, our team will continue to build and grow Connect’s high standards of service and customer relationships.”