Call2Recycle Canada earns ISO 9001 certification

Call2Recycle Canada Inc., a Toronto-based nonprofit organization for battery collection and recycling in the country, has announced that it has earned International Organization for Standardization (ISO) 9001 certification. The organization says it adds to its extensive list of certifications and makes Call2Recycle one of the only recycling organizations to be certified in Canada to four recognized standards including:

• R2:2013 (Responsible Recycling Standard);
• ISO 14001 (Environmental Management System);
• ISO 45001 (Occupational Health and Safety Management System); and
• ISO 9001 (Quality Management System)

Call2Recycle says the addition of ISO 9001 demonstrates its ongoing commitment to continuous improvement as a transparent, compliant and best-in-class recycling organization.

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ISO 9001 is an internationally recognized standard for quality management systems and one of the most rigorous and well-regarded standards worldwide. Call2Recycle says it has met these stringent technical and quality benchmarks and now joins a leading group of organizations that have worked to enhance customer satisfaction and strengthen assurance of conformity to applicable regulatory requirements.

The organization adds the successful achievement of ISO 9001 certification was the result of a collective effort and an informed approach that leveraged the vision of management, strong collaboration and support from stakeholders. Call2Recycle’s core processes were identified, defined and thoroughly documented to ensure compliance with rigorous ISO 9001 standards.

“We are proud to have earned the ISO 9001 certification, which formally recognizes our commitment to the very highest standards of operation,” Call2Recycle President Joe Zenobio says. “These high standards have made Call2Recycle a leading national organization for 25 years. With R2, ISO 14001 and 45001 and now ISO 9001 to our credit, our members know that Call2Recycle is ready to fulfill their regulatory obligations with a transparent, simple and thoroughly audited program.”

According to Call2Recycle, program members, such as those who manufacture, sell, license or import batteries, already rely on the organization to fulfill their provincial regulatory obligations. Additionally, other partners involved in the collection, sortation and transportation of batteries can now look to the nonprofit’s ISO 9001 certification as an extra assurance of its rigorous audit procedures for downstream management and support for complex battery solutions, including e-mobility.

With this certification, Call2Recycle says it aims to extend its service offering as a partner for Canadian industries, municipalities and governments, supporting their waste diversion and net-zero emissions targets for the next decade and beyond.