Australian waste management company to use AMCS software

AMCS Group, an Ireland-based sustainability software developer, has been chosen by Australia-based waste management and recycling company Cleanaway for its enterprise fulfillment and transportation solution.

AMCS says the strategic partnership will help push Cleanaway’s multiphased “CustomerConnect” project forward, leveraging data and artificial intelligence (AI) to power more efficient operations and enhance the customer experience.

Cleanaway says it is Australia’s leading waste management and recycling provider. It boasts more than 300 sites across the country, manages all material streams and generates over $3.5 billion Australian ($2.3 billion U.S.) in annual revenue. The company chose AMCS to modernize its fulfillment operations, and the software developer’s platform will serve as Cleanaway’s central fulfillment hub, encompassing its commercial fleet of trucks and replacing an array of 15 separate legacy systems currently in use.

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“We were seeking a robust, scalable solution that aligned with our requirements and AMCS stood out,” Cleanaway Program Director Matt French says. “The AMCS platform and supporting products will provide a future-proof solution that will evolve with our expanding requirements, enhancing the customer experience and employee satisfaction while helping drive operational efficiencies across all of our business units.”

Cleanaway's fulfillment hub will be comprised of AMCS’ Platform, Smart Dispatch, Route Planner, Fleet Planner, Guided Navigation, Site Safety Module and Fleet Maintenance products. AMCS says this unified, modern solution will include multiple supporting APIs, offering an intuitive user experience, real-time data with superior visualization capabilities and intelligence, as well as enterprise-grade scalability.

“We’re delighted to support Cleanaway with a modern, cloud-based fulfillment platform,” AMCS Group co-founder and CEO Jimmy Martin says. “Cleanaway mirrors our commitment to a more sustainable future, and I’m impressed with Cleanaway’s vision and the highly capable employees and resources they have dedicated to this project. Together, with our global domain expertise in the waste and recycling industry, we’ll ensure that our purpose-built solution will support Cleanaway’s digital transformation and help meet their ambitious business and sustainability goals.”

The companies say their partnership aims to deliver substantial benefits for Cleanaway, including an improved customer experience; enhanced employee satisfaction through efficient information sharing and reporting; opportunities for revenue growth; and improved operational and resource efficiencies.