Xerox Partners with Close the Loop on Recycling Program

Xerox Corp., Norwalk, Conn., has launched a return and recycling program with the company Close the Loop. According to Xerox, the goal of the program is to simplify the way customers return toner and supplies to Xerox.

Through the program, Close the Loop, headquartered in Hebron, Ky., will collect the returns of Xerox’s customers and manage the recycling on behalf of Xerox. The company will use its material separation process that recovers used materials for reuse in new printer cartridges and other products.

U.S. customers will place used supplies into a collection box. When the box is full, customers print a free-of-charge shipping label and send the box to Close the Loop. Customers can order the boxes through the redesigned return and recycling website, http://www.xerox.com/gwa. The website includes instructions and provides features that make choosing and using a returns process more convenient, including bundling returns together and other options.

"During the past 12 years, our collaboration with customers has kept more than 143 million pounds of cartridges, bottles and waste toner out of landfills,” says Patricia Calkins, Xerox’s vice president, Sustainability, Environment, Health & Safety.  “As we continue to make it easier for customers to participate in our remanufacturing, reuse and recycling efforts, we get closer and closer to our ultimate goal of zero waste.”

“Close the Loop also is working towards zero waste," says Jim Tocash, company president. “Our role at Close the Loop is to make the returns process that much simpler so more customers join in on the effort. Working together with Xerox we push the goal of zero waste forward to minimize our impact on the environment.”