Industry news

Recall expands digital protective services offering

Norcross, Ga.-based Recall, a global leader in records and information management, has announced that Recall Americas is partnering with ARTEC IT Solutions to offer EMA^® powered by ARTEC. The partnership expands Recall Americas’ data protection service (DPS) line, offering customers efficient and cost-effective management of email, file and scan-and-print information types, according to Recall. The partnership also offers Recall customers a way to quickly respond to e-discovery requests.

Recall says the benefits of offering EMA powered by ARTEC include:

• Improved infrastructure performance and mail server efficiency through single-instance storage;
• Easy access to unstructured data sources in seconds;
• Independent operation from existing infrastructures and storage systems;
• Lower storage costs by moving unused information to more cost-effective storage devices; and
• Immediate return on investment (ROI) realized upon response to a single e-discovery event.

Using EMA powered by ARTEC, Recall Americas’ customers can access a variety of information types in seconds by using state-of-the-art, full-text search capabilities, according to the company.

“This partnership with ARTEC will give our enterprise customers a best-in-class solution for information management and for responding to e-discovery requests,” says Andrew Kish, senior director and general manager of DPS at Recall Americas. “From the point of installation, EMA powered by ARTEC places organizations in a position to quickly and accurately respond to search and e-discovery requests by securely archiving email, files and other documents for retrieving specific documents in a moment’s notice.”

Friedhelm Peplowski, senior vice president of global sales and marketing at ARTEC IT Solutions, says, “EMA and our partnership with Recall will provide both our companies a means to acquire new customers in growing markets like financial services, health care, education and retail. Client feedback regarding EMA functionality, price performance and ROI is very positive, all of which will help us increase top-line revenue growth through new customer acquisition and add-on solution sales.”

Recall has more than 300 dedicated operations centers spanning five continents in more than 20 countries. Recall’s services are designed to support the full life cycle of information management, including document storage, secure document destruction, digital content management and data protection.

NAID provides input to Nebraska legislature

The National Association for Information Destruction (NAID), Phoenix, has accepted an invitation to provide the Nebraska legislature with sample language for a proposed data destruction bill.

“Though 29 states currently have a law requiring the destruction of discarded personal information, they are not all created equal,” NAID CEO Bob Johnson says. “By giving NAID the opportunity to provide sample language, the state will ultimately benefit from the association’s experience and expertise with the regulations already in place.”

This invitation follows testimony presented by NAID member Brian Gubbels of Omaha-based DataShield Corp., who originally secured the opportunity to testify before the legislature.

“Brian deserves all the credit for creating this opportunity,” Johnson says. “The association has the resources and know-how to support such initiatives, but we need more members like Brian to bring these opportunities to our attention,” he adds.

NAID says its two-page testimony focuses on the role state laws play in filling the gap in current national data protection laws and makes the point that organizations require clear direction and the threat of meaningful enforcement to take such laws seriously.

NAID says its proposed language for the bill combines provisions from the most current and effective state requirements in the U.S.

NAID is a nonprofit trade association of the secure destruction industry, representing more than 1,900 member locations globally. NAID seeks to promote the proper destruction of discarded information and the outsourcing of these needs to qualified contractors.

Access acquires File Center Inc.

Rob Alston, CEO of Access, has announced that the company finalized its acquisition of File Center Inc., Salt Lake City, Nov. 11, 2013. Access says this transaction represents its 59th acquisition since its founding, the expansion of its western regional operations and its entrance into the state of Utah.

File Center, which, according to Access, is a key player in the records and information management industry locally, was previously owned by Scott Whittaker and Gene Lee. Whittaker has been running the business and will stay on to head up the new Access Salt Lake City branch. His team will continue on as part of the Access Family as well.

“We are excited about now being in Salt Lake City and look forward to much success with Scott Whittaker continuing in his leadership role there,” says Access President John Chendo. “We welcome our newest clients from File Center and are committed to providing each with Access’ signature ‘very best’ service.”

As the largest privately held records and information management services provider in the United States—and the third largest provider in the industry—Livermore, Calif.-headquartered Access now serves 30 markets across the nation and in Latin America. Access’ complete suite of services includes records management, data protection, secure destruction and digital formatting services.

Access is backed by growth equity investor Summit Partners, a growth equity firm with offices in Boston; Palo Alto, Calif.; London; and Mumbai, India. Among the company’s business services investments are Bartlett Holdings, Central Security Group, EMED Co. and LiveOffice Holdings.

Archive Systems launches FileBridge

Document management services provider Archive Systems Inc., headquartered in Fairfield, N.J., has announced the release of FileBridge, which it describes as “a complete platform to manage, automate and govern paper and digital business documents.”

According to Archive Systems, FileBridge is designed to deliver a path to paperless business processes that is grounded in sound records management and information governance principles. Archive Systems says the platform has three integrated components designed to address the elements of adaptive document management:

• FileBridge Paper to actively manage paper documents as companies bridge to digital;
• FileBridge Digital to automate document-orientated business processes; and
• FileBridge Governance to enforce compliance with policies that control paper and digital documents.

“We know that companies are in different stages of their journey from paper documents to digital documents,” says Gordon Rapkin, CEO of Archive Systems. “FileBridge is composed of three core components, each of which plays an important role in the life cycle of documents and bridge to digital. Now businesses have a comprehensive platform on which to confidently advance their document program.”

For the complete solution, the FileBridge platform is integrated with Archive Systems’ paper records storage and services, the company says.

Archive Systems offers a range of services and solutions for organizations to manage physical and digital records from a single source. For documents stored on site and off site, the company says it enables complete life-cycle management while addressing regulatory compliance, information governance and access to information for legal discovery. The company says it unites traditional records management services with SaaS (software as a service) technology, enabling paperless business processes.