Eye on the Market

You’ve Got Mail

Would you like to have your snail mail delivered to you anywhere in the world without the hassle of filing a forwarding request? Does eliminating your junk mail with a simple tap of your delete key sound preferable to sorting through piles of envelopes? A Portland, Ore.-based company claims to allow you to do just that.

Document Command Inc. says its Remote Control Mail service allows users to manage their postal mail like they do their e-mail from any computer in the world, any hour of the day. At www.RemoteControlMail.com, users of the service are able to redirect their postal mail to Document Command. They can then go online to view scanned images of their mail in their virtual mailbox.

With a click of a mouse, users can select which pieces of mail to have opened, scanned and presented electronically, which to shred or recycle, which to transfer to another user and which to have physically forwarded to them.

Document Command offers its digital mailroom service in two levels, one for corporations, government, education and other medium-to-large enterprises and one for small businesses and residential users of post office boxes and mail-forwarding services.

The company says its first U.S.-based central processing facility has 600,000 cubic feet of storage space that can accommodate 50 million pieces of mail and 300 million documents. Using its patent-pending Docubotic automation system, Document Command performs document imaging, physical archiving, document destruction, duplication and distribution services and electronic search and archiving services.

More information is available at www.documentcommand.com.

Popular Misconceptions

The "2006 Identity Fraud Survey Report" by the Council of Better Business Bureaus and Javelin Strategy & Research has identified four popular misconceptions concerning identity theft.

No. 1 – "Customers are helpless to protect themselves." In 63 percent of fraud cases, the point of compromise was either theft by an associate; lost or stolen wallets, cards and checkbooks; breached home computers; or stolen mail or trash, according to the survey. Consumers detect 47 percent of ID theft cases, resulting in smaller average fraud amounts and smaller consumer costs. Eleven percent of fraud cases were caught by monitoring consumer credit reports.

No. 2 – "Consumers bear the brunt of the financial losses from ID theft." The survey reveals that average out-of-pocket costs to ID theft victims is $422 , or 7 percent of the average fraud amount of $6,383, down from $675 last year and $555 in 2003.

No. 3 – "Internet use increases risks of identity fraud." Data compromise through the Internet is statistically unchanged from 2005 (11 percent to 9 percent today), according to the survey. Internet use can actually lead to lower damages from ID fraud because electronic account monitoring is the fastest way to detect fraud.

No. 4 – "Seniors are most frequent targets of fraud operators." Those aged 25-34, or Generation X, have the highest rate of ID theft at 5.4 percent, according to the survey. The average fraud amount for this demographic is $6,270 compared to $2,665 for those aged 65 and older.

Did You Know?

More than 53 million Americans have had their personal information compromised in 129 security breaches that occurred from Feb. 15, 2005, to Feb. 23, 2006, according to information compiled by the Privacy Rights Clearinghouse.

Definition: Pod Slurping

"When an iPod (or other portable, high-capacity device) uses software that scans for and downloads corporate network files with the intent to find critical business data." – Wikipedia.

Read Next

Talk of the Town

June 2006
Explore the June 2006 Issue

Check out more from this issue and find your next story to read.