Arrow Electronics Builds Global Supply Chain with ReSolve, Intechra and Converge

Arrow Electronics Inc., based in Peabody, Mass., has announced the launch of its full-service reverse supply chain business segment comprising three brands: the newly launched ReSolve, a new global reverse logistics services brand; Intechra, a leading source for IT asset disposition services; and Converge, a global provider of electronic components distribution services and market expertise.

According to Arrow, each company’s services complement the supply chain services Arrow offers.

“ReSolve, Intechra and Converge are the foundation of our strategic growth in the reverse supply chain industry,” says Mark Majeske, vice president of global supply chain services at Arrow Electronics. “Our goal is to bring more products and services to clients in growing marketplaces. This new business segment will allow us to emerge as the worldwide leader in the reverse supply chain industry, providing a powerful global partner for technology-driven companies.”

ReSolve’s solutions, which Arrow says are backed by the reverse supply chain technology solutions from Converge, are designed to enable OEMs and contract manufacturers to proactively manage the reverse supply chain, streamline service spares logistics and minimize operational overhead and inefficiencies. “ReSolve adds significant value to its customers’ bottom line with inventory optimization and returns management programs as well as comprehensive testing, validation and re-introduction of after-market technology products,” Arrow states in a press release.

Arrow Electronics acquired Converge and Intechra in 2010. These companies are wholly owned subsidiaries of Arrow.  

Intechra, an IT asset disposition solution provider, offers services to enterprises, OEMs and government organizations that are designed to help them eliminate the risks surrounding data security, compliance and environmental impact while maximizing recovery value on the retirement of IT assets.

Converge, which has a 30-year history, is an independent distributor that complements existing supply channels with its electronic components distribution services and market expertise. Converge seeks to allow companies to meet individual technology component purchasing needs by capitalizing on market opportunities to bridge supply gaps, reduce costs, manage inventory and speed time to market.

Arrow’s suite of reverse supply chain services include:

• Service spares management—Inventory optimization and risk management of service spares designed to deliver bottom-line serviceability and overall inventory reduction.
• Product returns management—Value recovery through asset reallocation and the redeployment of materials back into the service supply chain.
• IT asset disposition—Global, secure and compliant end-of-life IT asset disposition services, including data erasure and disposal, recycling and remarketing of systems and components.
• Electronic component distribution—electronic component distribution and quality-control programs driven by testing capabilities, integrated systems, market intelligence and a global footprint.

Arrow Electronics is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Headquartered in Melville, N.Y., Arrow serves as a supply channel partner for more than 900 suppliers and 125,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network of more than 310 locations in 51 countries and territories.