George and David Kane |
Scrap companies can face a number of software systems crises:
• Are you tied to a scale system that does not cooperate with your accounting or management software?
• Has the company that created your software gone out of business; support is now non-existent?
• Has a friend’s nephew, who writes code as a side job, developed software that’s not up to the task?
• Are you without training or technical support?
• Is your system unable to be modified?
• Does only one person truly know your software?
Don’t wait and watch as your crisis builds. For each of these problems, 21st Century Programming has a solution.
"People should not mistakenly think they can run their $20 million company on a $500 software package. Software requires a considerable investment, just like any other piece of equipment — but it delivers tremendous payback because it touches so many people in your business," says David Kane, who, with his brother George, founded 21st Century Programming.
George and David grew up in the scrap recycling business and have built up an impressive roster of customers because they can "translate scrap-speak to geek-speak and back again," says George. Their first-hand experience in the recycling industry is appreciated by customers.
"If I could have designed a program, this is the way it would be," says Brian Giordano, owner of Giordano’s Vineland Scrap, Vineland, N.J., regarding 21st Century’s Recycling Operations Manager (ROM) program.
The company’s knowledgeable and responsive staff offers training at the customer’s facility or at 21st Century’s Southern California Training Center. Its support and training have been met with enthusiastic approval.
"They came to one of our plants on a Sunday and did a nice one-on-one training session with the group," says Susan Pierce, CFO of QRS Recycling, Louisville, Ky. "We were able to go live with the system on Monday morning." She adds, "George and David are very good at answering special requests. They are very accommodating."
Explore the April 2005 Issue
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